This Preliminary programme presents the basic information of the agenda map from APQO-PSQ-GBN Core Council pre-conference meetings to the Main Conference itself and the Post-Conference workshop.

The final programme, with the timings and location of each topic, will be announced at the beginning of September 2017 after the programme committee confirms all the Resource Speakers.

OCTOBER 22, 2017 PRE-CONFERENCE

  • Simultaneous GBN & APQO Core Council Meetings

    GBN Core Council Meeting | 0700 – 1400

    APQO Core Council Meeting | 1400 – 1800

  • APQO-PSQ-GBN Core Council Welcome Dinner

    1930 – 2200

OCTOBER 23, 2017 CONFERENCE DAY 1

  • Registration & Breakfast

    0800 – 0900

  • Welcome Address

    0900 – 0910 | Harnek Singh (APQO President), Dr. Robin Mann (GBN Chairman), Corazon C. Tan (PSQ President)

Quality: Then and Now

  • Keynote Speech

    0910 – 0930

  • Morning Refreshment Break

    0930 – 0945

  • Using Data to Sweat Your Assets - Powerful Tools for Productivity Maintenance

    0945 – 1035 | Ming Dong, Technical Training Specialist, Minitab Pty Ltd

  • Quality Transformation through Generations

    1035 – 1130 | Panel Discussion

    Moderator: Harnek Singh, President, Asia Pacific Quality Organization

    Panelists:

    Raymond Yulo, MBB, Process Excellence Manager, Google

    Mary Anne A. Concio, MBB, Founder/CEO, Powerhouse Development & Coaching Academy Inc.

  • Rising Economic Power of Quality

    1220 – 1320 | Dr. Patricia C. La Londe, ASQ Past Chair, Board of Directors

  • Networking & Lunch

    1220 – 1320

Global Benchmarking & Best Practices

  • Innovation & Digital Transformation

    1320 – 1415 | Speaker from the Global Benchmarking Network (GBN)

  • Finals of the GBN’s Global Benchmarking Award

    1415 – 1515

    The finalists of the GBN’s Global Benchmarking Award each give an 8 minute presentation on their benchmarking approach. The presentations will be judged by the GBN’s Jury on leadership commitment to benchmarking, pervasiveness of benchmarking, formality of benchmarking and results achieved.

  • Afternoon Refreshment Break

    1515 – 1535

  • Panel Discussion & Q&A : Innovation for Sustainability through Benchmarking and Best Practices

    1535 – 1420 | Panel Participants: GBN Board of Directors plus previous speakers Panel Moderator: TBC

  • The Future of Benchmarking

    1420 – 1710 | Speaker from the Global Benchmarking Network

  • Closing Remarks

    1710 – 1715

  • Okada Manila’s Fountain Show

    1800 – 1830 | The Fountain is the largest dancing fountain in the Philippines and the 2nd
    in the world next to the Dubai Fountain in Burj Khalifa lake!

  • GPEA, APQO, PSQ, ACE Team & 6th Global Benchmarking Awards

    1900 – 2200

OCTOBER 24, 2017 CONFERENCE DAY 2

  • Registration & Breakfast

    0800 – 0900

  • Opening Remarks

    0900 – 0925 | Abraham Fenn (APQO President-Elect), Dr. Miflora Minoza-Gatchalian (President & CEO, Quality Partners Company, Ltd. Philippines)

The Age of Big Data & Artificial Intelligence

  • Making Better Decisions with Data Storytelling

    0925 – 1005 | Alistair Tan, SEA Analytics & Insight Solution Executive, SAP Singapore Pte Ltd

  • Morning Refreshment Break

    1005 – 1020

  • Make Champions for 21st Century, Powered by AI

    1020 – 1100 | Praveen Kumar, Director/Co-Founder, Contechie

The Rise of the Bots

  • Process Selection for Successful RPA Integration

    1100 – 1140 | Dr. Joel Lonzanida, MBB, Business Excellence Lead, Accenture

  • Establishing RPA in the Organization: Strategy and Implementation

    1140 – 1230 | Panel Discussion

  • Networking & Lunch

    1230 – 1340

Leadership Shift

  • Accelerating Digital Applications through Culture-based SUGOD

    1340 – 1420 | Cesar Dumayag, President & CEO, People 360 Consulting Corporation

  • Global Quality & Digital transformation

    1420 – 1500 | Shady Baher El-Shafty, MBB, Regional Quality Manager of General Motors North Africa and Executive Director for Middle East America Society for Quality (ASQ)

  • Afternoon Refreshment Break

    1500 – 1515

Organizational Excellence in the Digital Transformation Age

  • Success Stories in Different Industries (Case Studies) which include LSS, ISO, MBNQA, and other Quality Improvement Frameworks

    1515 – 1605 | Panel Discussion

    Moderator: Dr. Chuck Aubrey, Chairman, Asia Pacific Quality Organization

  • Fostering Digital Habits in Customers to Increase Digital and Self-Service Uptake

    1605 – 1645

    Arvie Mercado, Sr. Director-Global Service Desk, Carlson Wagonlit Travel

    Jay Bray Cabana, Head of Technology & Operations, Ayala Rewards Circle

  • APQO Flag Handing Over Ceremony

    1645 – 1700

  • Closing Remarks

    1700 – 1710 | Dr. Rey B. Fremista, Vice-President Internal of the Philippine Society for Quality and the Chairman of the 2017 International Quality Conference

  • Okada Manila’s World of Wonders

    1740 – 1900

OCTOBER 25, 2017 POST-CONFERENCE

  • Registration & Breakfast

    0700 – 0800

  • Minitab 18 Workshop

    0800 – 1400 | Ming Dong, Technical Training Specialist, Minitab Pty Ltd

    The workshop will cover: (1) Using Pareto charts and other graphical analysis tools for data-driven decision making; (2) Carrying out a capability analysis to demonstrate how well your process meets customer requirements; and (3) Conducting design of experiments (DOEs) to understand and optimize the factors that can improve the quality of your products.